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What Would My Responsibilities As A Mystery Shopper Be?

Dont make the mistake of thinking that you will get rich by working as a mystery shopper, because sadly, that is rarely ever the case. Before you decide to jump in with both feet and become a mystery shopper, you should become familiar with what mystery shopping is, and what your responsibilities will be. It is impossible to do well on any job, unless you first understand fully what is expected and required of you. Since you basically are on your own when it comes to being a mystery shopper, this is doubly true.

It all sounds and is fairly simple, and most people who take the job seriously are successful, and are able to make some extra money to supplement their incomes with. Mystery shopping is a great job for college students, stay at home moms, and retirees, it just shouldnt be your sole source of income. Your job as a mystery shopper is to literally go undercover, and pose as a customer. While you are pulling off your undercover act, you will be looking at certain areas of the business, the employees, cleanliness, customer service, product quality, etc., and committing the information to memory. When you leave the site, you will then write up your notes and findings, proofread them, and submit them to your employer. The employer will then use the information provided by you to make changes as needed in the facility, to better the company.

 

You may be surprised to find out just how many businesses actually use the services of mystery shoppers. You may be sent to your local grocery store, movie theater, garage, gas stations, retail stores, hotels, and you guessed it, restaurants. Basically, any business that could be impacted by poor customer service could benefit from the services of a mystery shopper.

In some instances, you may be asked to report only on the customer service aspects of your shop, such as time waiting in line, friendliness of the employees, etc. In other jobs, you may be asked to do a more thorough assessment, reporting on many different areas of the business, that you can see without blowing your cover. As soon as you complete a task and send in your report, you will likely receive your next assignment, assuming you do a good job.

Some employers will allow you to pick which jobs you want to do, others will assign them to you. Keep in mind, that it all turns into cash, whether you enjoy each individual assignment or not. The best assignments are given to the best employees, those who complete their work as assigned, meet their deadlines, etc. Keep that in mind when thinking about your assignments. Basically, as with any other job, the more efficient you are, the more reliable you are, the more you prove yourself to the company, the further you will go, and the more money you will make.

Keep in mind, just like anything else found on the Internet, there are mystery shopping scams out there. Some people set up scams requiring you to pay them for information telling you how to land jobs as a mystery shopper, etc. Dont fall for these, if someone really wants you to work for them, you wont have to pay them for the information you need. It may take some time to find work in your hometown, but be patient, and let your employer know that you are ready at the first opportunity that comes up. The more jobs you do successfully, the more you will likely get.

Dallas CVB and UniFocus Expand Partnership - Hotel Interactive, Inc.


Dallas CVB and UniFocus Expand Partnership
Hotel Interactive, Inc., NY - Aug 19, 2008
Utilizing a “mystery shoppingsurvey technique, UniFocus and its SERVICEScope system will assist the bureau in establishing exceptional phone service and ...

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Irish shops top queue for speedy service - Herald.ie


Irish shops top queue for speedy service
Herald.ie, Ireland - Aug 19, 2008
A survey of 24 countries carried out by the global Mystery Shopping Providers Association (MSPA) found that that an average queue in Ireland had three ...

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Estonia ranks well in Europe in terms of promptness of service - The Baltic Course


The Baltic Course

Estonia ranks well in Europe in terms of promptness of service
The Baltic Course, Latvia - Aug 20, 2008
According to the survey carried out by the consultancy enterprise Shag and the Mystery Shopping Providers Association, United Kingdom and Spain were at the ...

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Internet Paid Surveys Interesting Newsflash - Corsavoo.com


Internet Paid Surveys Interesting Newsflash
Corsavoo.com, France - Aug 19, 2008
Other than the normal paid surveys, you may be exposed to other kinds of surveys like focus groups, mystery shopper, etc. Why not play and work at the same ...

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Electronics retailers find service sells - USA Today


Electronics retailers find service sells
USA Today - Jul 22, 2008
The new JD Power mystery shopper study shows Best Buy's overall salesmanship — which includes courtesy and product knowledge — tops Circuit City. ...

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